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Everything you need to know about BuddyRide, our launch, rides, safety, and becoming a driver-partner.
Frequently asked questions.
BuddyRide is launching in October 2026. Some details will be confirmed closer to launch and will be announced here and on our official channels.
For Riders
What is BuddyRide?
BuddyRide is a ride-hailing platform designed to make everyday travel easier, safer, and more convenient. You can use the BuddyRide app to request a ride and connect with a nearby driver-partner.
When is BuddyRide launching?
BuddyRide is launching in October 2026. The exact launch date will be announced through the BuddyRide website and official social media.
Where will BuddyRide be available?
BuddyRide will initially launch in its selected service area. The exact coverage area will be announced before launch.
How do I book a ride?
Once BuddyRide launches, you will be able to open the app, enter your pickup and destination, choose the available ride option, and confirm your booking.
Can I track my ride?
BuddyRide is designed to provide ride information and trip tracking so you can follow your journey. The exact tracking features will be available in the app at launch.
How will I pay for my ride?
Payment options will be announced before launch. The available payment methods will be shown in the app when the service goes live.
Can I cancel a ride?
Ride cancellation will be available. Any applicable cancellation rules or charges will be explained in the app.
Safety
Is BuddyRide safe?
Safety is a priority for BuddyRide. The platform is being designed with features and processes intended to support safer rides, including driver verification, trip information, tracking, and support.
How are drivers verified?
Driver-partners will go through BuddyRide's required verification and onboarding process before they can provide rides.
What should I do if I have a problem during a ride?
The app will provide ways to get help or report an issue. More information about BuddyRide's support and safety features will be provided before launch.
For Driver-Partners
How can I become a BuddyRide driver?
Driver registration will open closer to launch. Follow BuddyRide for announcements about when applications begin.
What do I need to become a driver?
Requirements will depend on the vehicle and applicable local rules. BuddyRide will publish the required documents and eligibility criteria when driver registration opens.
Can I choose when I work?
BuddyRide is being designed to give driver-partners flexibility over when they go online and accept rides, subject to the platform's operating rules.
How do drivers receive ride requests?
Approved driver-partners will use the same BuddyRide app to access driver features and manage available ride requests.
How do drivers earn?
Driver earnings will depend on completed rides and BuddyRide's applicable fare and commission structure. The exact structure will be announced before driver onboarding.
The BuddyRide App
Will riders and drivers have separate apps?
No. BuddyRide will combine both experiences in one app. Riders can book rides, while approved driver-partners can switch to driver features and manage their rides from the same app.
Is the BuddyRide app free to download?
The app is intended to be available without a purchase fee. Normal ride charges will apply when you book a ride.
Where can I download BuddyRide?
The BuddyRide app will be made available through the appropriate app stores when it launches.
Launch
How can I get launch updates?
Follow @buddyridenl on Instagram and check the BuddyRide website for launch announcements and updates.
Can I sign up before launch?
Rider and driver registration availability will be announced as we get closer to launch.
What if my question isn't answered here?
If you still have a question, our team is happy to hear from you. Reach out using the contact options below.
We're here to help.
Can't find what you're looking for in the FAQ? Get in touch with the BuddyRide team. Whether you have a question, suggestion, or want to know more about the launch, we'd love to hear from you.